How can we help you?
Find answers to common questions about Sabitek, our AI features, courses, and how to get the most out of your learning experience.
Getting Started
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Sabitek is an AI-powered learning management system designed specifically for African learners and underserved communities. We provide structured courses, AI learning assistants, smart quizzes, and certificates to make quality education accessible to everyone.
Click the "Get Started" button on our homepage. You can sign up with your email address or use Google authentication. Once registered, you'll have immediate access to our free courses and can explore all features.
Yes! We offer many free courses as part of our mission to democratize education. Some premium courses and features are paid, but our core learning experience is completely free. We believe learning should be accessible to everyone.
Sabitek works on any device - desktop, laptop, tablet, or smartphone. Our platform is mobile-first, meaning it's optimized for phones where most learning happens in Africa. You can switch between devices seamlessly.
Currently, yes. However, we're working on offline capabilities for downloaded courses. You'll be able to download lessons and access them without internet, syncing your progress when you reconnect.
For Learners
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Courses are organized into modules, each with multiple lessons. Lessons can include videos, text content, PDFs, and slides. You progress through them at your own pace, take quizzes to test understanding, and earn certificates upon completion.
Absolutely! Every lesson has a Smart Notes feature where you can jot down key points, questions, or personal insights. Your notes are saved automatically and stay attached to each lesson for easy revision.
Sabitek supports English, Hausa, Igbo, Yoruba, and Nigerian Pidgin. Our AI assistant SabiBot can help explain concepts in any of these languages, making learning more accessible.
Your learner dashboard shows completion percentages for each course, quiz scores, time spent learning, and upcoming lessons. You can see detailed analytics on your strengths and areas needing improvement.
Yes! All courses are self-paced. There are no deadlines unless you're enrolled through a school or organization. You can pause, resume, and revisit lessons anytime.
AI Features
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SabiBot is your personal AI learning assistant. Ask questions about your courses, get explanations in simpler terms, receive study suggestions, and get encouragement. SabiBot understands context from your learning journey and provides personalized guidance.
SabiQuiz automatically generates quizzes from lesson content using AI. It creates relevant questions to test your understanding, provides instant feedback, and adapts difficulty based on your performance. Every quiz helps reinforce what you've learned.
SabiAdvisor is your AI career counselor. It helps you explore different career paths, understand required skills, suggests relevant courses, and creates personalized learning roadmaps based on your goals and interests.
Yes! Our AI summaries are generated from actual lesson content and reviewed for accuracy. They highlight key concepts, main ideas, and important details to help you revise quickly before quizzes or exams.
Absolutely. All AI features are built on proven models and validated by educational standards. Human instructors review AI-generated quizzes and summaries. We use AI to enhance learning, not replace quality instruction.
For Schools & Tutors
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Schools can create custom learning portals for their students, upload course content, track learner progress, issue certificates, and access analytics on class performance. We handle the tech infrastructure while you focus on teaching.
Yes! Instructors can easily create courses by uploading videos, PDFs, slides, and text. Our system automatically structures them into modules and lessons. AI features like quizzes and summaries are generated automatically.
The instructor dashboard lets you manage unlimited courses and learner groups. You can see who's enrolled, track progress, view quiz scores, and communicate with learners - all from one central location.
Detailed analytics show enrollment rates, completion percentages, average quiz scores, time spent learning, topic-level performance, and learner engagement. Export reports for institutional requirements.
Pricing is customized based on number of learners and features needed. Contact us at impact@tekforall.org for a tailored quote. Part of institutional fees helps fund free access for disadvantaged learners.
Certificates & Progress
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Complete all lessons and modules in a course, pass the required quizzes (usually 70% or higher), and you'll automatically receive a certificate. It's generated instantly and available for download.
Sabitek certificates show completion of structured learning programs. While not accredited qualifications, they demonstrate skills learned and commitment to education. Many employers value them for digital skills training.
Yes! Certificates include a unique QR code for verification. You can download as PDF, share on LinkedIn, add to your CV, or email to employers. Each certificate is verifiable on our platform.
You can retake quizzes as many times as needed. We encourage learning from mistakes. Review the lesson content, check your notes, ask SabiBot for help, then try again. There's no penalty for retaking.
No, Sabitek certificates never expire. They're permanently recorded in your learner profile and can be accessed anytime. The verification QR code remains valid indefinitely.
Pricing & Plans
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Many courses, AI features (SabiBot, SabiQuiz, Smart Notes), progress tracking, and certificates are completely free. Our mission is to make quality education accessible, so core features remain free forever.
Some advanced courses created by professional instructors, specialized certifications, and premium content may have fees. Schools and organizations pay for custom portals and advanced analytics. Individual learners access most features free.
Part of revenue from paid courses and institutional subscriptions funds free access for disadvantaged learners. When you pay, you're helping sponsor education for those who need it most.
Yes, if you purchase a paid course and it's not what you expected, contact us within 7 days for a full refund. We want you to be satisfied with your learning experience.
We offer significant discounts for verified students, teachers, and NGO workers. Most educational content remains free. Contact impact@tekforall.org for special pricing.
Technical & Support
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Click "Forgot Password" on the login page. Enter your email address, and we'll send a password reset link. Follow the instructions to create a new password securely.
Email us at impact@tekforall.org for help with technical issues, or impact@tekforall.org for partnerships and institutional inquiries. We typically respond within 24-48 hours.
Absolutely. We use industry-standard encryption, secure authentication, and never sell your data. Your learning progress, notes, and personal information are protected. Read our Privacy Policy for details.
Yes. Go to Settings > Account > Delete Account. This permanently removes your data. Note: certificates earned are archived for verification purposes even after account deletion.
Sabitek works on all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. For best experience, use the latest version. Mobile browsers on iOS and Android are fully supported.
Still need help?
Can't find the answer you're looking for? Our support team is here to help you with any questions about Sabitek.